***Due to the COVID-19 pandemic, general inmate visitation has been suspended indefinitely***
Inmates are encouraged to maintain constructive visits and strengthen relationships with family members and friends while being incarcerated. It is the policy of the Story County Jail to provided adequate opportunity for inmate visitation, while employing methods to maintain institutional security controls. The information on this sheet summarizes Story County Sheriffs Office policies regarding public visitation (visitation by others than attorneys, law enforcement officers, probation officers, clergy, etc). Visitation rules and procedures may be modified by the Jail Administrator, or as needed for safety and other reasons. For complete information or questions, contact the Jail Office at 515-382-7531.
Visitation is a privilege. Failure to follow visitation procedures and staff directives; using loud, provocative, and/ or abusive language or activity; tampering with jail property; and/ or visiting with an inmate other than the one designated to jail staff upon arrival may result in termination of the current visit and revocation of future visitation privileges.
Visitors under the influence of alcohol, or who are impaired due to the use of other drugs, will have visits denied or terminated; and may have future visitation privileges revoked and/ or be subject to arrest and prosecution.
Mothers are not allowed to nurse infants in either the public waiting area or the inmate visitation area.
Young children must be kept in control at all times before, during, and after the visit. Failure to control children may result in termination of the current visit. Children are not to be left alone in the waiting or visitation areas.
All visitors are subject to search prior to visiting an inmate.
No food or beverages are allowed in the visitation booths or waiting areas.
The Story County Jail is a smoke-free facility.
Inmates have the right to refuse any visit
Visitation Days and Hours
Sunday 1:30 pm through 4:30 pm
Tuesday 7:00 pm through 9:00 pm
Thursday 1:30 pm through 4:30 pm.
How long is the visit?
Visits are 30 minutes long as timed by jail staff. A 30-minute visit is not guaranteed. Other staff obligations; events that may compromise the safety, security, and integrity of the facility; a large number of visitors; and other situations may result in the visitation session being more or less than 30 minutes.
Who can visit?
You must be on an inmates visitor list to visit. If your name is not on the list you cannot visit. Inmates fill out their own visitor lists. Inmates have the option to change their visitor list once every 30 days.
An inmate can list 6 adults and 6 minor children. All persons on an inmates visitor list are subject to a wanted check.
You must present a valid photo ID in order to visit. The ID must list personal characteristics such as age, height, hair and eye color. Valid IDs include drivers license, state ID, federal ID, military ID, and passport. Work and school IDs are not acceptable.
You must be at least 18 years old for an unaccompanied visit. Visitors less than 18 years old, and not of immediate family, must present a written permission note from their parent or legal guardian in order to visit and be accompanied by an adult on the inmates list.
Up to 2 adult visitors can visit at the same time.
Inmates have the right to refuse any visit. Inmates may be denied visitation privileges for disciplinary reasons. Visitors are not allowed to be on more than one inmates visiting list. Exceptions can be made for family members on a case by case basis.
How does the visit work?
All visitors must sign in on the visitor log with name, complete address, name of inmate to be visited, date, time in, and time out. After signing in, wait in the visitation waiting area.
Visitation or jail staff will tell you when its your time to visit, and when the visitation session is over.
Visits are conducted using phones, with visitors and inmates separated by glass panels. Contact visits are generally not allowed and require prior approval by the jail administrator. Female inmates and inmates subject to disciplinary segregation have visits in private booth areas. All other inmates have visitation in an open area with private phones. The inmate visitation areas are monitored by jail staff.
What can I take with me during the visit?
Wheelchairs, walkers, canes, and other necessary devices, subject to search. For safety and security reasons, visitation staff may remove walkers and canes from the inmate visitation area once youre seated, and return them to you at the end of the visitation session for your use when leaving.
The following items are not allowed in the inmate visitation area:
- Strollers and infant carriers.
- Food or drink, books, magazines, photographs, papers, and writing materials.
- Coats and other loose fitting outerwear, hats and other headgear, sunglasses, cell phones and other electronic devices, purses, wallets chains, pocket knives, weapons, and other similar objects.
- Clothing that includes profanity; advocates violence; has sexually suggestive words, phrases, or images; or is excessively revealing (such as extremely short shorts or mini-skirts, muscle shirts, tank tops, and see-through clothing).
- Lockers are provided for storage of personal belongings during visitation.
How can I contact an inmate?
There is no limit on the amount of mail an inmate may send or receive; however, packages are not accepted for inmates. When writing use only blue or black ink. All letters sent to an inmate must have a full name and return address. Address letters to:
Inmates full name
Story County Jail
1315 South B Avenue
Nevada, IA 50201
Contraband (items determined to be a threat to the safety, security, and integrity of the facility) found in mail will be confiscated, may result in loss of visitation privileges for both inmate and visitor, and/ or may lead to the arrest and prosecution of the sender.
You cannot phone in to talk to an inmate. Inmates can call out using prepaid phone cards, purchased with their commissary account funds. Phone calls may be monitored and/ or recorded by jail staff.
Jail staff will not take messages for inmates except for verifiable family emergencies (illness, death, etc).
All mail must come through the postal service. Personally delivered letters will not be accepted.
Can I leave money or other items for an inmate during a visit? Can I pick up items from an inmate?
You may leave money for an inmates commissary account for snack and other items using U.S. currency, money order, or bank/ certified check. Personal and third-party checks, coins, and foreign currency are not accepted. The status of an inmates commissary account will not be revealed to visitors. Change and refunds are not given. All money on an inmates account belongs to the inmate. If the inmate owes money to the Sheriffs Office Jail Division, 25% of any money deposited is applied to the inmates debt balance. An inmate cannot make purchases if his/ her account is below zero or if the account will go below zero with a purchase.
Money will not be refunded to the giver once deposited on an inmates account.
Visitors may place any amount of funds on an inmates account.
Books, magazines, bibles, must have special approval from the Jail Administrator
Photos: up to three (3) non-Polaroid photos can be mailed to the inmate; he/ she can possess up to 3 photos at a time while incarcerated.
Gifts and packages are not accepted.
Prescriptions, including corrective lenses and contacts, may be accepted during business or visitation hours.
Property releases to a visitor must be pre-approved by the inmate and will be available for pickup subject to staff schedules; signature and photo ID are required prior to release of property.
Personal property or jewelry will not be accepted.