Administration Building

900 6th Street, Nevada
In-person services have resumed.
The Recorder's Office and Treasurer's Office are now accepting walk-in customers. Appointments are required for passport applications with the Recorder's Office. Appointments are still available and encouraged to guarantee shorter waiting times for all other services.

To schedule an appointment, click on the "Schedule an Appointment" tab. Please note we recommend using Google Chrome, Firefox, and Safari as internet browsers for scheduling an appointment.

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Secondary Roads/County Engineer's Office

837 N Avenue, Nevada
In-person services have resumed

Justice Center

1315 South B Avenue, Nevada
In-person services have resumed

Human Services Center

126 South Kellogg, Ames
In-person services have resumed, however, DHS is not accepting

walk-ins at this time. Please call 515-292-2035 to schedule an appointment.

Animal Shelter

975 West Lincoln Highway, Nevada
We continue to do adoptions on approved application with appointment, and encourage people to call the Animal Shelter at 515-382-3338 with any and all questions.

Story County Conservation

56461 180th Street, Ames
In-person services have resumed at the Conservation Center at McFarland Park, and all County parks are open to the public. Use of the Story County Conservation Center and indoor programming is following an approach adopted by the Story County Conservation Board.

Contact information for all Story County Elected Offices and Departments is available at the right.  Many County services can be conducted online or remotely through email, mail, use of drop boxes, or over the phone.

Story County encourages conducting business with the County remotely whenever possible.

Offices and Departments

Animal Control & Shelter (515) 382-3338
Assessor & Property Values (515) 382-7320
Auditor & Elections (515) 382-7210
Real estate and property records, financial audits, voter registration and elections
Board of Supervisors (515) 382-7200
Legislative body, budget and administration oversight
Community Services (515) 663-2930
General Assistance, Mental Health and Disability Services
Conservation & Parks (515) 232-2516
County Attorney (515) 382-7255
Emergency Management Agency (515) 382-7316
Engineer & Secondary Roads (515) 382-7355
Environmental Health (515) 382-7240
Septic systems, wells and water testing, nuisance complaints, pools, and tattoos
Facilities Management (515) 382-7400
Geographic Information Services (515) 382-7327
Human Resources (515) 382-7204
Planning & Development (515) 382-7245
Zoning Ordinances, building permits, subdivision applications, and land use/development inquires
Public Health (515) 239-6730 or (800) 529-4610
Recorder & Vital Records (515) 382-7230
Repository for public records like land transactions and titles, marriage licenses and death certificates
Sheriff’s Office Administration (515) 382-6566 – Support Services (515) 382-7473 – Jail (515) 382-7464
Treasurer (515) 382-7340
Motor vehicle transactions and property tax collection
Veterans Affairs (515) 956-2626


Story County's top priority remains the safety of employees and the public.  

The County will continue to evaluate operations and adjust services and safety measures as needed.


  1. Mental Health Concerns During Pandemic And Beyond Addressed in Public Forum on May 20

    Jason Haglund will present “Finding a Path Forward After a Year of Stress and Uncertainty,” as the keynote speaker at “Mental Health Wellness, Recovery, and Resiliency Initiative.” Read on...
  2. DHS Announces Pandemic Food Assistance (P-EBT) Distribution Plan

    Cards being sent in multiple mailings that began May 10 The Iowa Department of Human Services (DHS) and Iowa Department of Education announced today the distribution plan for Pandemic Electronic Benefit Transfer (P-EBT) Read on...
  3. Emergency Broadband Benefit Assists with Purchasing Internet Service

    The Emergency Broadband Benefit is a temporary FCC program to help households struggling to afford internet service during the pandemic. Read on...
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