Mental Health & Disability Services


CICS (Central Iowa Community Services) was formed under Iowa Code Chapter 28E to create a mental health and disability service region in compliance with Iowa Code 331.390. Within this region, CICS is creating a regional system designed to improve health, hope, and successful outcomes the adults in our region who have mental health disabilities, intellectual/developmental disabilities, and brain injuries, including those with multi-occurring issues and other complex human service needs, and for children who have a diagnosis of serious emotional disturbance as defined in Iowa code section 225C.2.

Central Iowa Community Services

In accordance with the principles enumerated in the legislative redesign, CICS will work in a quality improvement partnership with stakeholders in the region (providers, families, individuals, and partner health and human service systems) to develop a system of care approach that is characterized by the following principles and values:

  • Welcoming and individual-oriented
  • Person and family driven
  • Recovery/resiliency oriented
  • Trauma-informed
  • Culturally competent
  • Multi-occurring capable

CICS will maintain local county offices as the foundation to the service delivery system. View the notice of privacy practices for CICS (PDF).

For more information about CICS, please see the CICS website

Who is eligible for funding?

  • People who have a mental illness, intellectual disability, developmental disability, or brain injury; AND
  • Meet specified income and asset guidelines; AND
  • Reside in the CICS region; AND
  • Professional assessments have determined that the services are needed.

How do I apply for funding?

Download the CICS Application for funding (PDF)

What if I need help to fill out the form?

Applicants may complete the Community Services Application themselves or receive assistance from Community Services staff.

Local Access

Download the CICS Brochure 2021 (PDFsm) and view a list of services available, as well as contact info for the Story County office.

View a map of the statewide mental health and disability service regions 2021 (PDFsm)  

Statewide Crisis Line

CICS has collaborated with the Iowa Department of Public Health and Your Life Iowa for a statewide crisis phone line that is available 24 hours a day, every day of the year to support anyone in crisis. The phone line is free to call and all contacts are confidential: 855-581-8111

Text and online chat options are also available. View more information online.