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Posted on: June 30, 2021

Centralized Intake for Rent and Utility Assistance begins July 6, 2021

Centralized Intake

Story County Community Services, in conjunction with Good Neighbor Emergency Assistance, The Salvation Army, and The Bridge Home, will begin a Centralized Intake process for applications for rent and utility assistance on Tuesday, July 6, 2021. Residents of Story County needing assistance with the current months’ rent and/or utilities will be able to apply for assistance from multiple programs at one location with one application. Applications will be taken on an appointment basis at Story County Community Services, 126 S. Kellogg Ave, Ste 001, Ames IA 50010. To make an appointment please call 515-663-2930.

The Centralized Intake concept began with conversations between the City of Ames (Housing Division), Good Neighbor Emergency Assistance, The Salvation Army, The Bridge Home, and Story County Community Services as a way to work together to streamline the application process for rent and utility assistance, enhance the ability of the agencies involved to better serve the community and save time for the applicants and their landlords. In addition to coordinating an individual’s application for rent and utility assistance with the involved agencies, service coordination will be available to assist applicants in connecting to other community resources, services, and supports. 

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