In-person services resumed at several Story County Buildings
on Monday, October 5.

The Treasurer’s Office has reopened as of Wednesday, October 14, 2020, but is not operating at full staff. Appointments are available again, but due to short staff we may not be able to answer all phone calls. Thank you for your patience.



Administration Building

900 6th Street, Nevada
In-person services have resumed.

If you need to visit the offices of the Recorder or Treasurer in-person, you must schedule an appointment by clicking on the "Request and Appointment" tab. Please note we recommend using Google Chrome, Firefox, and Safari as internet browsers for scheduling an appointment.


Button_red Opens in new window

Secondary Roads/County Engineer's Office

837 N Avenue, Nevada
In-person services have resumed

Justice Center

1315 South B Avenue, Nevada
In-person services have resumed

Human Services Center

126 South Kellogg, Ames
Services available at the Human Services Center in Ames continue to be available by phone, email, and appointment as public access to that building remain limited.

Animal Shelter

975 West Lincoln Highway, Nevada
We continue to do adoptions on approved application with appointment, and encourage people to call the Animal Shelter at 515-382-3338 with any and all questions.

Story County Conservation

56461 180th Street, Ames
The Conservation Center at McFarland Park is closed but all County parks are open to the public. Use of the Story County Conservation Center and indoor programming is following an approach adopted by the Story County Conservation Board. Staff are available by phone or email to provide information and assistance.


Contact information for all Story County Elected Offices and Departments is available at the right.  Many County services can be conducted online or remotely through email, mail, use of drop boxes, or over the phone.

Story County encourages conducting business with the County remotely whenever possible.

Offices and Departments

Animal Control & Shelter (515) 382-3338
Assessor & Property Values (515) 382-7320
Auditor & Elections (515) 382-7210
Real estate and property records, financial audits, voter registration and elections
Board of Supervisors (515) 382-7200
Legislative body, budget and administration oversight
Community Services (515) 663-2930
General Assistance, Mental Health and Disability Services
Conservation & Parks (515) 232-2516
County Attorney (515) 382-7255
Emergency Management Agency (515) 382-7316
Engineer & Secondary Roads (515) 382-7355
Environmental Health (515) 382-7240
Septic systems, wells and water testing, nuisance complaints, pools, and tattoos
Facilities Management (515) 382-7400
Geographic Information Services (515) 382-7327
Human Resources (515) 382-7204
Planning & Development (515) 382-7245
Zoning Ordinances, building permits, subdivision applications, and land use/development inquires
Public Health (515) 239-6730 or (800) 529-4610
Recorder & Vital Records (515) 382-7230
Repository for public records like land transactions and titles, marriage licenses and death certificates
Sheriff’s Office Administration (515) 382-6566 – Support Services (515) 382-7473 – Jail (515) 382-7464
Treasurer (515) 382-7340
Motor vehicle transactions and property tax collection
Veterans Affairs (515) 956-2626


Story County's top priority remains the safety of employees and the public.  The County will continue to evaluate operations and adjust services and safety measures as needed.

COVID-19 Information

COVID-19 3_4_20
  1. November 3, 2020 General Election

  2. Face Covering Regulations

    The Face Covering Regulation is effective upon publication, October 22, 2020. Read on...
  3. Iowa Announces COVID-19 Residential Utility Disruption Prevention Program

    Financial Assistance Available to Eligible Low-Income Iowans for COVID-19 Utility Disruption Prevention Read on...
View All News
  1. County Calendar
  2. Events

October 2020

Su M Tu W Th F Sa
27 28 29 30 1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
  1. Tue, Oct 27

  2. Wed, Oct 28

  3. Wed, Oct 28

View All Events