VA Health Care System
VA Medical Centers
Des Moines Division
3600 30th St.
Des Moines, IA 50310-5774
Ph: (515) 699-5999
Fax: (515) 699-5862
For more information on this facility's affiliations, special programs, and Community Based Outpatient Clinics, please visit the Des Moines Division website.
Iowa City Division
601 Hwy. 6 West
Iowa City, IA 52246-2208
Ph: (319) 338-0581
Fax: (319) 339-7171
For more information on this facility's affiliations, special programs, and Community Based Outpatient Clinics, please visit the Iowa City Division website.
Can't make your VA appointment? Let another Veteran take it!
If you can’t make your appointment, let us know! Call us at: 1-800-294-8387, Option 2, Option 5; or take advantage of VEText. View more information from the VA about phone, text, and email options.
There's a lot to remember when it comes to managing your health care. Make it easy on yourself. Use My HealtheVet to keep track of your prescription information, refill prescriptions, keep track of your VA medical appointments, communicate securely online with your VA health care team, view, print, or download your VA medical record information, and much more.
Visit www.myhealth.va.gov for more information.
Department of Veterans Affairs Eliminates Paper Signature Requirements for Veterans Enrolling in VA Health Care
In July of 2016, The Department of Veterans Affairs (VA) announced that it had eliminated paper signature requirements for Veterans wishing to enroll in VA health care. VA amended its enrollment regulations to allow Veterans to complete enrollment applications for enrollment in VA health care by telephone without the need for a paper signature.
By adding this telephone application option to VA's regulations with this amendment, VA offers three ways to enroll under 38 CFR 17.36(d) (1). Veterans may also enroll using the paper VA Form 10-10EZ and the online health care application.
To apply by phone, call 1-877-222-VETS (8387), Mon-Fri between 8 am and 8 pm, EST.
For assistance with enrolling for VA Health Care by any method, please contact the Story County VA office at 515-956-2626 to schedule an appointment.
Scheduling routine optometry and audiology appointments
You may now schedule routine optometry and audiology appointments without a referral from your Primary Care Provider. You must be registered in the VA and eligible for care, but you do not need to have an assigned Primary Care Physician to coordinate your routine eye and ear care.
You may use My HealtheVet Secure Messaging to request an optometry or audiology appointment. Just select the appropriate group using the drop down menu. Please specify the date and time you would prefer to be seen, and if you are willing to be scheduled for the first open appointment.
You may also schedule by telephone.
To schedule an audiology appointment, call 515-699-5609 or contact the nearest Community-Based Outpatient Clinic (CBOC).
To schedule an optometry appointment call 515-699-5815 or 1-800-294-8387 option 2, then option 5.
You may also call your nearest CBOC or schedule an appointment when you check-in/out at your next Primary Care visit.
- Carroll: 721-794-6780
- Fort Dodge: 515-576-2235
- Knoxville: 641-828-5019
- Marshalltown: 641-754-6700
- Mason City: 641-494-5000
VA Medical Foster Home
Information on VA's Medical Foster Homes
Medical Foster Home Benefits - Information Sheets (PDF)
Medical Foster Home Program - Frequently Asked Questions (FAQs) (PDF)