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Citizen Help Center
Central Iowa Crisis Line
Central Iowa Community Services has contracted to provide a Crisis Phone Line for residents living in a 10-county area, including Story County.  People can call the crisis line for a variety of reasons.  “Crisis” can mean different things to different people. A crisis could be a major loss—the death of a loved one, a divorce or a serious illness. Or it could be a series of smaller problems that have compounded and become overwhelming.

A crisis is any stress or pressure that has become too great for a person to cope with alone.

Because crisis can happen to anyone, at any age, at any time, the crisis phone line provides trained, compassionate telephone counselors 24 hours a day, 365 days a year to support anyone in crisis. All contacts are confidential.

Toll-free Crisis Line phone number: 844-258-8858

For more information about the Crisis Line, click here.

Online chat counseling, available Monday - Friday, 9 AM to 3 PM:

Text support, available Monday - Friday, 9 AM to 3 PM by texting to: 800-332-4224

For more information about the chat and text options, click here.