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General Assistance
General Assistance is emergency assistance for low-income and indigent residents of Story County who have exhausted all other funding sources. General Assistance can assist eligible persons with items such as:
  • Emergency medical treatment
  • Food vouchers
  • Prescription drugs
  • Rent
  • Utilities
  • Other basic needs on a case-by-case basis

To apply for General Assistance, it is necessary to stop in the Community Services office between 8:00 AM and 4:00 PM, Monday through Friday, to fill out an application to determine your eligibility for this program. Please bring verification of any job income within the last 30 days. If applying for utility assistance, please bring the utility bill with you.

Related Resources

Furniture Donation
Community Services no longer operates a furniture bank.  However, Habitat for Humanity of Central Iowa has a warehouse at 928 North 4th Street in Ames, and they take donations of building materials, tools, furniture, and appliances on Tuesdays from 10:30am to noon. They hold a monthly warehouse sale to generate income. If you have questions about donations, sales, or volunteering, call the office at 515-232-8815.

NACo Prescription Drug Discount Program

These cards may be used by all county residents, regardless of age, income, or existing health coverage. The program is designed to help residents who have no prescription drug insurance coverage or have certain needed medications that are not covered. A national network of more than 54,000 retail pharmacies will honor the NACo prescription discount card.  The cards and more information are available in the Community Services office.

Web sites to use to apply for affordable healthcare coverage