Show All Answers

1. Can you help me find an apartment?

Our office does not assist with locating housing, but our staff will refer individuals to:

• Rental agencies
• Central Iowa Regional Housing Authority (CIRHA), for subsidized housing
• Newspapers
• Yellow Pages
• http://www.iowahousingsearch.org

2. Can you assist with gasoline or bus tickets?

Gasoline or bus ticket assistance is only available for individuals who are leaving the state of Iowa.

3. Do you have a Furniture Bank?

No, the Story County Furniture Bank closed permanently in May 2012.

Habitat for Humanity of Central Iowa has a store at 3504 Grand Ave. in Ames, and they take donations of building materials, tools, furniture, and appliances. They are open every week on Tuesday, Wednesday, Friday, and Saturday from 9am to 3pm and Thursday from 10am to 6pm. The store is open to the public; all proceeds from sales go towards providing affordable housing. If you have questions about donations, sales, or volunteering, call the store at 515-232-2335.

4. How can I get rent or utility help?

You need to come to our office at 126 South Kellogg Ave., Suite 001 in Ames to fill out an application. Applications are accepted Monday through Friday, 8:00 AM to 4:00 PM; no appointment is needed. Staff will review your application at that time and let you know if you are eligible for assistance or not and how to proceed.

5. Do you pay deposits?

No, this office does not assist with any type of deposit. Referrals are made to other local agencies for deposit assistance.

6. Do you assist with grocery vouchers?

Individuals requesting grocery vouchers are referred to local food pantries and the Department of Human Services to apply for food assistance. Community Services may assist with a voucher as determined on a case-by-case basis.

7. How do I get help to receive and/or pay for mental health and disability services (including intellectual/developmental disabilities and brain injuries)?

Contact a Service Coordinator in our office by calling 515-663-2930. You can also find more information at the following website: CICS Mental Health & Disability Service Region

8. How do I get a Case Manager?

Story County no longer operates a Case Management program as of July 1, 2016. If you are interested in Case Management services, please contact a Service Coordinator in our office to assist you with referrals to access this service.

9. How do I request former client records for Story County Community Life Program?

Please contact the Story County Community Services office at 515-663-2930.