Visitation Information

***Jail Visitation will resume in a modified form on Tuesday, September 1st, 2020 ***



Attorney Visitation

Attorneys visitation is available between 8:00 am and 11:00 am and between 1:00 pm and 4:00 pm, Monday through Friday, excluding County Holidays.  No advance scheduling is needed.  Requests for attorney visitation outside this time must be made to Jail Administration.

Clergy Visitation

Inmates wishing to visit with their clergy must submit a request to jail staff listing the name of their clergy.  Clergy requested by inmates may visit between 8:30 am and 11:00 am and between 1:00 pm and 4:00 pm, Monday through Friday, excluding County Holidays. No advance scheduling is needed.  Clergy must provide Identification and credentials at the time of the visit. 

Friend and Family Visitation

Beginning September 1st, 2020.  Inmates will be granted one visit per calendar month.  Inmates who have competed a 14 day quarantine will be given the opportunity to request a visit by submitting potential visitors' names, addresses, and dates of birth to jail staff.  Visitors must call and schedule visits with the Jail Clerk at 515-382-7531.  The Jail Clerk is available for scheduling weekdays between 8:30 am and 4:30 pm, excluding holidays.  Walk in or unscheduled visits will not be allowed. Inmates may submit an updated request each month.

Friend and Family Visitation Days and Hours

Monday through Friday between 9:00 am and 4:00 pm, excluding County Holidays.

Visits must be scheduled with the Jail Clerk in advance.  Only one visit will be allowed at a time to limit contact in the jail lobby.  

How long is a visit?

Visits are 30 minutes long as timed by jail staff. A 30-minute visit is not guaranteed. Other staff obligations; events that may compromise the safety, security, and integrity of the facility; and other situations may result in the visitation session being more or less than 30 minutes.

Who can visit?

Inmates must submit a visitor request form listing the people that the inmate would like to visit. Visitors who are wanted, subject to a protective order with the inmate, or are a threat to the security of the jail will not be approved.

A maximum of two approved adult visitors may visit at a time.  Up to two approved minor children of an inmate may visit with the adult visitor(s).  

**Please note that the visitation room does not allow social distancing between visitors.  For their own safety, visitors are encouraged to visit in groups from the same household.  

Adult visitors must present a valid photo ID when checking in. Valid IDs include drivers license, state ID, federal ID, military ID, and passport. Work and school IDs are not acceptable.

Visitors must be at least 18 years old for an unaccompanied visit. Visitors less than 18 years old, and not of immediate family, must present a written permission note from their parent or legal guardian in order to visit and be accompanied by an approved adult on the inmate's list.

Inmates have the right to refuse any visit. Inmates may be denied visitation privileges for disciplinary reasons. 

How does the visit work?

  • Visitors make an appointment with the Jail Clerk. 
  • At the scheduled time, Visitors arrive at the jail and check in with the Jail Clerk.  Please do not arrive extremely early to avoid congestion in the Jail Lobby.
  • Visitors are directed to the visitation room. 
  • At the completion of the visit, Visitors leave the jail and the inmate returns to his/her housing unit.

Visits are conducted using phones, with visitors and inmates separated by glass panels. Contact visits are not allowed. The inmate visitation areas are monitored by jail staff.

What can I take with me during the visit?

All visitors are subject to search.  Wheelchairs, walkers, canes, and other necessary devices will also be searched. 

The following items are not allowed in the inmate visitation area:

  • Strollers and infant carriers.
  • Food or drink, books, magazines, photographs, papers, and writing materials.
  • Coats and other loose fitting outerwear, hats and other headgear, sunglasses, cell phones and other electronic devices, purses, pocket knives, weapons, and other similar objects.
  • Clothing that includes profanity; advocates violence; has sexually suggestive words, phrases, or images; or is excessively revealing. 
  • Lockers are provided for storage of personal belongings during visitation.


Can I leave money or other items for an inmate during a visit? 

You may leave money for an inmates commissary account for snack and other items using U.S. currency, or credit card by utilizing the kiosk in the Jail Lobby.  Cashiers checks and money orders may be sent in by mail.   Personal and third-party checks, coins, and foreign currency are not accepted. The status of an inmate's commissary account will not be revealed to visitors. All money on an inmates account belongs to the inmate.  An inmate cannot make purchases if his/ her account is below zero or if the account will go below zero with a purchase.

Money will not be refunded to the giver once deposited on an inmates account.

Visitors may place any amount of funds on an inmates account.

Books, magazines, bibles, or other items will not be accepted.  

Gifts, packages jewelry and other personal property will not be accepted.

Prescriptions, including corrective lenses and contacts, may be accepted during business hours.

Can I pick up items from an inmate?

Inmates may release property held by the jail to a person of the inmate's choosing.  Inmates must fill out a Property Release Form detailing the property to be released and identifying the person to whom it is to be released.  Individuals picking up inmate property must present a photo ID and sign for the property.

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