Applications and Permits

Apply and Pay Online

Starting August 10, 2020, to submit building and other permit applications, please use our new online Citizenserve permitting software:  Citizenserve Opens in new window

Our new permitting software allows you 24/7 access to apply for permits from your home or office or anywhere using a mobile device.

To get started:

  • Click the Citizenserve logo above or follow this link to the portal. 
  • Log in to create a username and account.
  • Apply and pay for your permit.

Common Applications You will Find on Our New Citizenserve Permit Portal

  • Zoning Permit
  • Home Business Permit Application
  • Change of Use Application
  • Agricultural Exemption Application
  • 911 Address and Road Renaming Application
  • Floodplain Development Permit Application
  • Special Events Application
  • Demolition Permit 
  • Grading Permit

Questions about erosion control requirements for your grading project? Find a flow chart here.

Questions about erosion control requirements for your building project? Find a flow chart here.

Development Applications 

(Coming Soon On Line)

Applications and Permits FAQs

Do I Need a Permit?

"Oh, I thought I didn’t need a permit for construction if I lived in the country," is a common statement. The fact of the matter is that a Zoning Permit is required for all new construction and any Change In Use of any land or building. Even a portable structure requires a permit and required setbacks from property lines must be met. The application for a Zoning Permit must be completed for the proposed construction along with a site plan and applicable fee.

How Do I Apply?

Starting August 10, 2020 you no longer need to mail, email, or visit our office to submit your permit applications.  Click Here To Apply Online  

Development Applications will be added soon to our online permitting system

Please call 515-382-7245 or Email us with questions.

The person applying for the permit must be the owner of the property, the contract buyer of record, or representative of the property owner (permission must be given by the property owner in writing). 

Electrical Permits

Iowa State Electrical Permits and Inspections are NOT performed by the county. Please visit State of Iowa Electrical Permit webpage for information on electrical permit and inspections. 

State Sign Permits

In addition to Story County sign permit application requirements, please see the Iowa Department of Transportation sign requirements for proposed advertising signs planned along interstate and primary highways.

I’ve Submitted a Development Application, What’s Next?

From variances to subdivisions, development requests follow different processes. The Planning and Development Department has developed a set of guides for each unique type of development request to provide an overview of the steps involved. 

What is the Cost of Fines and other Fees?

Most fees are listed on the permit applications. For zoning permits, the fee is based on a Valuation Chart.

You can find all fee and fine costs in the following schedules:

Fine Schedule

Fee Schedule